林顺洲 博士


学历：
Doctor of Philosophy, Universiti Tunku Abdul Rahman 2020
MBA (Marketing), Universiti Putra Malaysia 2011
BBA (Entrepreneurship), Universiti Tunku Abdul Rahman 2007

专业领域 
研究方向 消费者满意度、餐饮服务管理、营销管理、消费者行为
职历
  • Bayer Co. (M) Sdn Bhd: Area Sales Manager 2020 - current
  • Bayer Co. (M) Sdn Bhd: Key Account Manager 2017-2019
  • Apex Marketing Sdn Bhd: Brand Manager 2015- 2017
  • Wawasan Open University: Tutor (Marketing Research) 2012
相关成果 
出版 SCOPUS INDEXED JOURNAL ARTICLES
Chow, L. S., Krishnapillai, G., & Lee, C. Y. (2019). Navigating Dining Satisfaction by Understanding Diner Hygiene Expectation and Experience. International Review of Management and Marketing, 9(3), 158-165.

INTERNATIONAL PEER REVIEWED JOURNAL ARTICLES
Chow, L. S., Krishnapillai, G., & Lee, C. Y. (2019). Impact of Indian Muslim Restaurants ‘hygienic Atmosphere on Diners’ satisfaction: Extending The Expectation Disconfirmation Theory. Studia Universitatis Babes-Bolyai, Negotia, 64(1).

INTERNATIONAL PEER REVIEWED JOURNAL ARTICLES
Lim S. C. (2019). Indian Muslim Restaurant Dine out Frequency: Malaysian Demographic Perspective. Journal of Tourism, Hospitality and Environment Management, 4(17), 46-56.

Lim S. C. (2020). Foodservice Waging War against Covid-19 Crisis and The Opportunity. Journal of Tourism, Hospitality and Environment Management, 5(19), 41-49.
会议论文

Lim Soon Chow, Gengeswari Krishnapillai, Chong Yee Lee. Impact of Indian Muslim Restaurant Atmospheric Hygiene Perception on the Diner’s Satisfaction: Extending Expectation-Disconfirmation Theory (MYMA231). Sustainable Economy, Business and Society in Emerging Economies in the Age of Industrial Revolution 4.0. University of Malaya on 9-10 November, 2018.
期刊审稿Article Reviewer of International Journal of Hospitality Management for manuscript titled “Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis”, Jun 2020.
获奖记录
  • Received invitation to present the published journal titled “Navigating Dining Satisfaction by Understanding Diner Hygiene Expectation and Experience”. In Bangkok., Thailand. – Partial Funded by the Conference Organizer.
  • Invitation to publish the published journal titled “Navigating Dining Satisfaction by Understanding Diner Hygiene Expectation and Experience.” in Book Chapter.
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